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HillCo is a family-owned business built by beekeepers, for beekeepers. Founder John Hill started out as a hobbyist frustrated by how expensive beekeeping equipment had become, so HillCo focuses on offering high-quality, core beekeeping products at more affordable prices than competitors by buying in higher volume direct from manufacturers, limiting selection to focus on core items, and keeping operating costs low. That means real savings passed on to you, backed by friendly, personal customer service.For more info, visit our About page.

Most orders ship within 2 business days of purchase (business days are Monday to Friday; no shipments go out on weekends or holidays). Once your order ships, you'll get a confirmation email with tracking details. Delivery estimates shown at checkout are estimates only, and transit time after shipping depends on the carrier and your location.For more info, visit our Shipping Policy and Returns page.

Yes. All HillCo products are guaranteed to arrive in usable, working, new condition. If an item is defective, contact us within 7 days of delivery for a replacement or refund. Changed your mind? Contact us within 30 days of delivery to arrange a return. You're responsible for return shipping (via UPS or freight, depending on the item), and a 10% restocking fee applies.For more info, visit our Shipping Policy and Returns page.

Damaged or defective items: contact us within 7 days of delivery and we'll arrange a replacement, refund (including shipping cost), or in some cases monetary compensation, at our discretion. Change-of-mind returns: contact us within 30 days of delivery. You cover return shipping via UPS or freight, and a 10% restocking fee is deducted from the refund. If an order arrives damaged, keep the original packaging and photograph the damage to support a carrier claim.For more info, visit our Shipping Policy and Returns page.

We ship within the continental United States only, via Spee-Dee Delivery Service, UPS, or freight depending on the size and weight of your order. We're unable to ship outside the continental U.S. at this time.For more info, visit our Shipping Policy and Returns page.

Yes, local pickup is available at our facility in Minonk, IL. Please call us at (309) 461-7885 to arrange pickup or a visit.For more info, visit our Contact page.