SMS Terms & Conditions
HillCo, LLC
Effective Date: October 14, 2026
HillCo, LLC ("HillCo," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when communicating with us through SMS text messaging.
Our SMS Terms & Conditions explains how we collect, use, store, and protect information associated with our text messaging services.
1. Information We Collect
When you communicate with HillCo through SMS, we may collect:
- Your name and mobile phone number.
- Information you voluntarily provide through text messages.
- Customer inquiries, order information, and technical support requests.
- Message content, delivery status, timestamps, and communication history.
- Records of your SMS consent and opt-out preferences.
We collect this information when you contact us by text, provide your mobile phone number, or voluntarily opt in to receive SMS communications.
Providing your phone number during checkout or another transaction does not, by itself, constitute consent to receive promotional text messages.
2. How We Use Your Information
HillCo may use SMS information to:
- Respond to customer questions and service inquiries.
- Provide order confirmations, shipping updates, and delivery notifications.
- Communicate about purchases, warranties, products, and technical support.
- Send promotional offers, product announcements, or sales notifications when you have provided appropriate consent.
- Maintain customer service records and improve our communications.
- Comply with applicable legal and regulatory requirements.
We send SMS communications in accordance with applicable laws and your consent preferences.
3. SMS Consent and Information Sharing
HillCo does not sell, rent, or share mobile phone numbers, SMS opt-in information, or SMS consent records with third parties or affiliates for their own marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties or affiliates for marketing purposes.
We may disclose information to trusted service providers, including Textmagic, solely as necessary to deliver messages, manage communications, and provide customer support on our behalf.
These service providers are not authorized to use your SMS consent information for their own marketing purposes.
4. Opting Out of SMS Communications
You may opt out of receiving SMS messages from HillCo at any time by replying STOP to a text message.
After opting out, you may receive one final confirmation message. We will honor your opt-out request in accordance with applicable law.
To receive assistance, reply HELP or contact HillCo directly using the contact information below.
5. Message Frequency and Charges
Message frequency varies depending on your interactions with HillCo and the messaging programs you have elected to join.
Message and data rates may apply according to your mobile carrier's plan.
Consent to receive promotional SMS messages is not a condition of purchasing products or services from HillCo.
6. Data Security and Retention
HillCo takes reasonable administrative, technical, and organizational measures to protect SMS-related personal information against unauthorized access, disclosure, alteration, and misuse.
We retain SMS records only as long as reasonably necessary for customer service, legitimate business operations, compliance obligations, dispute resolution, and maintaining consent or opt-out records.
No electronic communication or storage system can be guaranteed to be completely secure.
7. Third-Party Messaging Providers
HillCo uses third-party communication platforms, including Textmagic, to facilitate SMS messaging.
These providers may process phone numbers, message content, delivery information, and communication records on our behalf to provide messaging services.
Information shared with these providers is limited to what is reasonably necessary to perform their services.
8. Your Privacy Rights
Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of certain personal information we maintain about you.
You may also withdraw consent for SMS communications at any time.
To submit a privacy-related request, contact us at sales@hillcobees.com.
We may verify your identity before processing certain requests and may retain information where required or permitted by law.
9. Changes to This Policy
HillCo may update these SMS Terms & Conditions periodically to reflect changes in our messaging practices, technology, or legal requirements.
Updates will be posted on our website with a revised effective date.
10. Contact Information
HillCo, LLC
447 Oak St
Minonk, IL 61760
United States
Website: https://www.hillcobees.com
Email: sales@hillcobees.com
Phone: 309-461-7885